Kütüphane kaygısı: Bilkent Üniversitesi lisans öğrencileri üzerine bir çalışma
Özet
In order to design effective knowledge systems for undergraduates in university libraries it is vital to spell out, in addition to their needs of information sources and services, their ideas, perceptions, and thoughts about library services, information sources, and library use in general. In this vein, one of the main goals of libraries is to minimize the library anxiety that is borne out of pessimistic feelings students do have or may have in using the library.Library anxiety is the state of shyness, worry, and fear (due to some fundamental reasons such as barriers with staff, comfort with the library, knowledge of the library, and mechanical barriers) encountered when one is doing research by means of the library sources or services, or is generally simply using the library. Our investigation is built on a key hypothesis: ?Due to barriers with staff, affective barriers, comfort with the library, knowledge of the library, and mechanical barriers university students have library anxiety?.This thesis studied both the theoretical knowledge oriented toward ?library anxiety,? a first in Turkish professional literature, and the Library Anxiety Scale questionnaire data coming from users who are Bilkent University undergraduates. Our hypothesis has been tested and supported in this thesis by way of accumulated theoretical and practical knowledge.